Flowserve Corporation Manager, Quality Assurance in Moosic, Pennsylvania

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

  • Staff, organize and develop the Quality team to respond to product or process development needs

  • Act as a quality liaison with customers ensure quality support to all functional processes needed from the point of order through delivery, including order entry, design, product development, purchasing, manufacturing, test, and ship

  • Maintain position on site leadership team as ISO management representative, or as defined in Site Quality Standard

  • Define quality systems, continuously refine and improve systems to achieve desired results

  • Monitor auditing function to assure compliance to systems and procedures

  • Monitor and report quality performance (internal, external, supplier) and help identify areas of needed improvement

  • Provide development opportunities, guidance, training and assistance to quality assurance and quality control personnel

  • Monitor corrective actions and report deficiencies in responses and results

  • Oversee activities of staff to insure site and division level goals are achieved

  • Manage PMP process for site quality organization

  • Assure the quality assurance team operates in full compliance with all federal, state and local regulations, equal employment and OSHA laws and other safety and operational guidelines


  • Interact with the functional areas including manufacturing, purchasing, engineering, production and field service/repair to evaluate failure trends, product quality problems, and quality issues

  • Interact with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance

  • Provide input, guidance and coaching to site leadership team to insure continuous improvement

  • Provide quality support for in-process and final inspection to establish quality standards and customer’s requirements Recruit, retain, manage and develop subordinate associates to ensure a well qualified and high motivated department Communicate effectively both verbally and in writing with a wide variety of customer from internal and quality team members to outside final customers

  • Be able to perform and coach others in data analysis and perform root cause analysis

  • Show continual performance improvement of site metrics through the use of data and CIP methodologies

  • Review site quality system on an annual basis and revise system to improve performance

  • Incorporate site quality system changes as needed to insure performance

  • Perform quarterly reviews of audit findings, proposed root cause and insure corrective action is implemented and delivering expected results

  • Report site quality data, in compliance with division or corporate definitions, on a monthly basis

  • Develop Root Cause Analysis and Corrective Actions based on quality data

  • Manage implementation and compliance of Quality Management program, including record keeping and training of department-level Quality representatives

  • Provide monthly report to site and division leadership on deficiencies in processes and actions to correct

  • Manage the supplier improvement process as the site level and participate in divisional supply management activities

Position Requirements:

  • Bachelors degree in Mechanical Engineering or equivalent

  • Five (5) years experience in Quality and manufacturing

  • Organizational and planning skills

  • Knowledge of pump designs

  • Lead Auditor in Quality Systems Course or equivalent

  • Quality Management Systems and/or ISO 9000 Training or equivalent

  • Six Sigma Green Belt


  • Six Sigma Black Belt

  • Oracle ERP system knowledge

Job Posting/Business Card Title:

Manager, Quality Assurance

Primary Posting Location:

Moosic, Pennsylvania US

Percentage of Approximate Travel Required:



United States of America

Job Posting Category:


Employment Type:

Full time

Relocation Eligible:


Auto req ID: