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Flowserve Corporation Solutions Engineer in Singapore, Singapore

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

Engineering Services works in close collaboration with Commercial Operations, Sales, QRC Teams and Project Engineering and provides technical support to develop / promote technical solutions. This role is especially meant for regions where limited Engineering Specialists are available such as APAC, LA and ME and meant for engineers covering the front-end portion of the business. Solutions Engineers also ensure the pool of specialist can be maintained on the top of those individuals following the Design Engineer path.

The Solutions Engineer leads all requests for technical solutions of a given area and works under guidance of Engineering Specialists to provide support and expertise to internal and external customers on RFQ, Orders, Root Cause Analysis, etc.

Position Requirements:

Conveys pump industry market knowledge.

Demonstrates in-depth knowledge and breadth in Engineering principles.

Works with local resources recommending corrective actions to remediate most

product performance issues.

Creates custom repair and overhaul procedures to utilize customer or local

facilities to restore product performance to required levels

Prepares recommendations regarding commercial aspects in delivering solutions

to a customer

Manages and leads regional resources to identify and execute on solution

engineering

Develops new program/methods of solving problems and modifying existing

product designs to meet customer needs and improve product life

• Travel to site to lead Root Cause Analysis

in collaboration with local resources.

• Support Sales calls to attend, present and

detail key points in technical offerings during site discussions with

End-Users.

• Support Sales strategy when targeting new

customers in presenting Flowserve Services & Solutions Engineering

capabilities, products and success stories.

• Periodically develop presentation materials

used for internal and external promotion of SSE products, case studies,

whether during internal events or at external industry events (Technical

Forum, Symposium).

• Assist Sales and Operational Teams to

assess their training needs; develop new or use existing training material to

help raise technical competency across the assigned areas and possibly in the

whole region.

Preferences:

4 year Engineering degree or equivalent and or 2-5 years related experience.

Computer Assisted Design/3-Dimensional design and modeling systems.

Report writing and technical memos / proposals.

Effective oral communication.

Possess excellent Interpersonal skills and being comfortable in customer

facing environments

Basic project management skills. •

Possess accountability and owndership for completing work timely and to

specifications.

Continuous Improvement Process (CIP) participation.

Demonstrates knowledge of industrial processes equipment and controls,

experienced in site assessments to assess and resolve pumping equipment

performance issues. •

Demonstrates competence to edit and develop technical reports, technical

training and customer presentations.

Shows good interpersonal and presentation skills.

Demonstrates \"customer focus\" to support all internal/external

technical support requests.

• Team

player.

Language skills, English and local languages of the region / country.

Job Posting/Business Card Title: Solutions Engineer

Percentage of Approximate Travel Required: 10%

Primary Posting Location: Singapore, SG

Job Posting Category: Engineering/R&D

Employment Type: Full time

Relocation Eligible: No

Country: Singapore

Auto req ID: 45713BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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