Flowserve Corporation Solutions Engineer in Singapore, Singapore
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
Engineering Services works in close collaboration with Commercial Operations, Sales, QRC Teams and Project Engineering and provides technical support to develop / promote technical solutions. This role is especially meant for regions where limited Engineering Specialists are available such as APAC, LA and ME and meant for engineers covering the front-end portion of the business. Solutions Engineers also ensure the pool of specialist can be maintained on the top of those individuals following the Design Engineer path.
The Solutions Engineer leads all requests for technical solutions of a given area and works under guidance of Engineering Specialists to provide support and expertise to internal and external customers on RFQ, Orders, Root Cause Analysis, etc.
Conveys pump industry market knowledge.
Demonstrates in-depth knowledge and breadth in Engineering principles.
Works with local resources recommending corrective actions to remediate most
product performance issues.
Creates custom repair and overhaul procedures to utilize customer or local
facilities to restore product performance to required levels
Prepares recommendations regarding commercial aspects in delivering solutions
to a customer
Manages and leads regional resources to identify and execute on solution
Develops new program/methods of solving problems and modifying existing
product designs to meet customer needs and improve product life
• Travel to site to lead Root Cause Analysis
in collaboration with local resources.
• Support Sales calls to attend, present and
detail key points in technical offerings during site discussions with
• Support Sales strategy when targeting new
customers in presenting Flowserve Services & Solutions Engineering
capabilities, products and success stories.
• Periodically develop presentation materials
used for internal and external promotion of SSE products, case studies,
whether during internal events or at external industry events (Technical
• Assist Sales and Operational Teams to
assess their training needs; develop new or use existing training material to
help raise technical competency across the assigned areas and possibly in the
4 year Engineering degree or equivalent and or 2-5 years related experience.
Computer Assisted Design/3-Dimensional design and modeling systems.
Report writing and technical memos / proposals.
Effective oral communication.
Possess excellent Interpersonal skills and being comfortable in customer
Basic project management skills. •
Possess accountability and owndership for completing work timely and to
Continuous Improvement Process (CIP) participation.
Demonstrates knowledge of industrial processes equipment and controls,
experienced in site assessments to assess and resolve pumping equipment
performance issues. •
Demonstrates competence to edit and develop technical reports, technical
training and customer presentations.
Shows good interpersonal and presentation skills.
Demonstrates \"customer focus\" to support all internal/external
technical support requests.
Language skills, English and local languages of the region / country.
Job Posting/Business Card Title: Solutions Engineer
Percentage of Approximate Travel Required: 10%
Primary Posting Location: Singapore, SG
Job Posting Category: Engineering/R&D
Employment Type: Full time
Relocation Eligible: No
Auto req ID: 45713BR
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